Returns & Exchanges

At Shapeheart Store, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return or exchange them within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the garments are in unworn condition.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or exchange within 5 to 7 business days.